Terms of Service
Last updated: 13 June 2026
These terms set out the agreement between you and CommonGround. We've written them in plain English — not legal boilerplate.
Who we are
CommonGround (commongrounds.world) is operated by Common Wealth Common Ground, a Charitable Incorporated Organisation registered in England and Wales with the Charity Commission. Charity number: [ADD WHEN REGISTERED]. Registered address: [ADD]. Contact: legal@commonwealth-common-ground.world.
Who can use CommonGround
- You must be 18 or over.
- You must be a genuine person — no bots, no fake accounts.
- You must agree to these terms before using the platform.
- We can refuse or end membership at our discretion if terms are breached.
What membership includes
- Access to the Kindness Exchange, Needs Board, Grow Together, Groups and Events.
- Trust tier progression based on genuine participation.
- A Kindness balance — earned through real exchanges, not gifted or purchased.
- Love — received freely from other members.
What membership does not include
- Any guarantee of availability of specific members or services.
- Any employment, contractor or agency relationship.
- Any guarantee that exchanges will be completed.
- Any liability for the outcomes of member interactions.
Membership and billing
- Founding members: £10/year, locked for life.
- Standard members: £20/year.
- Discount codes available — half price or free at our discretion.
- Nobody is turned away for lack of funds — contact us for a hardship code.
- Payment is via Stripe. Membership runs for 12 months from the payment date.
- If membership lapses, your account moves to browse-only. Your data is preserved.
- Refunds: within 14 days of payment if you have not used the platform. After 14 days, no refund — but you can cancel renewal at any time.
- We may change membership prices with 60 days' notice to existing members. Founding members are exempt from price changes.
Acceptable use
You agree not to:
- Impersonate another person.
- Harass, threaten or abuse any member.
- Post false, misleading or fraudulent listings.
- Use the platform for commercial gain or advertising.
- Attempt to extract personal data from other members.
- Attempt to circumvent location locks, trust tiers or area visibility rules.
- Use the platform to facilitate unlawful activity of any kind.
- Create multiple accounts.
Content you post
- You own your content but grant CommonGround a licence to display it to other members.
- We can remove any content that breaches these terms without notice.
- We do not endorse or verify the accuracy of member-posted content.
Suspension and termination
- We operate a three-strike system: Warning → Suspension → Permanent ban.
- Serious breaches (harassment, fraud, safety violations) may result in immediate permanent ban.
- You can appeal any suspension within 14 days by emailing appeals@commonwealth-common-ground.world.
- On termination, your data is handled per our Data Retention Policy.
- If you are permanently banned, you may not rejoin under any name or account.
Limitation of liability
- CommonGround connects people — it does not employ, vet or guarantee them.
- We are not liable for any loss, damage, injury or harm arising from member interactions.
- We are not liable for losses arising from platform downtime or data loss beyond our reasonable control.
- Our total liability to you in any 12-month period is capped at the membership contribution you paid in that period.
- Nothing in these terms limits liability for death or personal injury caused by our negligence.
Changes to these terms
We will give 30 days' notice of material changes. Continued use after that date means you accept the new terms.
Governing law
These terms are governed by the laws of England and Wales.